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In addition, presales support can help you find a Partner, and purchase and sign up for a trial. Presales support can be accessed using the same phone number as with technical support. Initial response time is based on the severity levels described in Technical support case handling. |
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If after running the Remote Connectivity Analyzer Office 365 issues are not fixed, try using Microsoft Support and Recovery Assistant. This tool should be installed on a computer as a standalone application. After installing and running the application and entering the Office 365 account credentials, run tests to identify the problem and find the needed solution. Follow the instructions provided by the assistant to find and resolve Microsoft Office 365 problems. Then try to activate the installed Office 365 suite again on your computer. You may need to remove old Microsoft Office licenses from your computer and install a new on |
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Get Help has troubleshooters for Microsoft 365 you can run for many common scenarios. These often help resolve issues without Office 365 support and fixes the need to contact support. If a troubleshooter is available for your issue, select Start to run that troubleshoote |
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If the provided recommendations don’t help you resolve the issues or you want to Office 365 support and fixes send Office 365 complaints, call Microsoft support. Try testing the configuration of your Office 365 email system and fix the problems that are preventing users from using the email services. Microsoft Support and Recovery Assistant can help you resolve problems with Microsoft Office, Office 365, and Outlook. Editing file permissions and providing users with appropriate access is a simple way to solve such Microsoft 365 problem |
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If the Install button is grayed out, your Office 365 subscription might have expired. Select your subscription from the list in Renew Office 365 for business to see the steps for how to renew it. If you're still having trouble installing Office, see Contact Office Suppor |
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If your country/region isn't listed, select a neighboring country/region or dial the United States support phone number. For a smoother support experience, we recommend that you open separate support requests for each issue. You must have at least one subscription bought through Microsoft to access Microsoft support. |
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The steps to access the repair tool vary depending on your operating system. Outlook Repair Kit is a perfect solution for users who want to restore the contents of their damaged PST files without handing them over to third parties. Using this tool helps in effectively recovering data from corrupted PST files, ensuring smooth Outlook operations. Synchronize your Outlook calendar and contacts to your iPad, iPhone, Android and contacts with the cloud products such as Microsoft 365, Office 365 support and fixes Exchange Online, Outlook.com, 3rd party apps. If you can open the original Outlook Data File, you might be able to recover additional items. The Inbox Repair tool creates a backup file with the same name as the original, but with a .bak extension, and saves it in the same folde |
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Assistance for billing and subscription management issues is available online Office 365 support and fixes or by telephone during China business hours (Beijing Time), Monday through Friday. Billing and subscription management support can be accessed using the same phone number and online service request process as with technical support. The support telephone number can be found on the Microsoft 365 operated by 21Vianet portal. 2 Severity A is only available to customers who signed an advanced online service agreement with 21Vianet through a sales account manager. For billing and subscription management support, the highest severity level is B. Presales support for Microsoft 365 operated by 21Vianet provides assistance on subscription features and benefits, plan comparisons, pricing and licensing, and helps to identify the right solution to meet your business needs. |
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Microsoft recommends that you use roles with the fewest permissions. Using lower permissioned accounts [Office 365 support and fixes](https://body-positivity.org/groups/get-a-summary-of-data-in-your-google-account-google-account-help/) helps improve security for your organization. To learn more, see About admin roles in the Microsoft 365 admin cente |
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If you decide you don't want the calendar you created, right-click the calendar and select Remove. Under Calendars, My calendar is the default selection and displays the calendar in Month view. You can move forward or backward through calendar months using the arrows above the calenda |
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If you're not sure what plan you have, follow the steps in What Office 365 for business subscription do I have? It could also happen because you haven't assigned a license to yourself or your users. Admins should also see the Office for business tab for more general Office installation issues. See Uninstall Office for Mac for instructions on uninstalling the Office app |
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However, you can delete shortcuts to applications you don't plan to use. When you install Office 2016, all the applications that came with your particular Office product are installed at the same time. Office 365 Service Health is an online tool, available for organizations, accessible only by administrators, in Office 365 Office 365 support and fixes Admin Cente |
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