commit d1353c249ae4f2510d1981aee8b4ab3a46be81f8 Author: Katherina Place Date: Thu Dec 18 08:51:52 2025 +0800 Update 'Outlook continually prompts for password when you try to connect to Microsoft 365 Outlook Microsoft Learn' diff --git a/Outlook-continually-prompts-for-password-when-you-try-to-connect-to-Microsoft-365-Outlook-Microsoft-Learn.md b/Outlook-continually-prompts-for-password-when-you-try-to-connect-to-Microsoft-365-Outlook-Microsoft-Learn.md new file mode 100644 index 0000000..8bf7b07 --- /dev/null +++ b/Outlook-continually-prompts-for-password-when-you-try-to-connect-to-Microsoft-365-Outlook-Microsoft-Learn.md @@ -0,0 +1,29 @@ +Content
+ + + +Right now we have it set to prompt when a user is not on any of our corporate networks or they are using a mobile device. To locate and view the registry setting for Anonymous Authentication in the Outlook profile, follow these steps. This issue can occur if the Logon network security setting on the Security tab of the Microsoft Exchange dialog box is set to a value other than Anonymous Authentication. Today was the first time in about 2 months that I had the issue. It happened right before lunch, locked my machine, went out for lunch, came back, and logged in, this time successfully. + + + +Additional resources + +This is now the 2nd machine that presents the same issue. I have a valid MS 365 subscription that includes 5 device licenses. On the main machine where I have been using the suite, now my account is deactivated and if I try to authenticate, it looks like it works but then get the "Fix", "Authenticate", "Activate" or "Resolve" buttons, all of which do nothing. I checked my MS account info page, subscription is fine. I had this exact issue on another machine, that after 2.5 hours on the phone with MS support (via Zoom), the solution was to uninstall MS Office 365 and reinstall it. + + + +Microsoft Office 365 Endless Authentication Loop Issue + +I cannot find the phone number again to contact MS Office support (eventually they were helpful, but only after insisting they help!), I'm in the Netherlands so if someone has a phone number, I'd love to get it again.Before you access it, back up the registry for restoration in case problems occur.On the off chance that none of these things solve this issue for you, please contact our support team atClear the Windows Credential manager or recreate the users Outlook profile.The connection to Microsoft Exchange is unavailable.Office 2016 is already Modern Authentication aware so APP passwords are not required.By chatting and providing personal info, you understand and agree to our Terms of Service and Privacy Policy. + +You may have to rebuild/restore your outlook folder/files which is a pain. I’d do that one step at a [Outlook Login Issues Troubleshooting](https://gitlab.mpeeo.com:443/lino09k306887) time, forgoing the restore of the cached files. If this box is greyed out or disabled then you need to reset the Windows Credential Manager first. Or, any suggestion on how to fix this issue, even better. + +Outlook stuck in an MFA loop + + + +I do NOT have this issue with the other laptop, an iPad, a MacBook Pro and [Outlook sync help from FixTechGuide](https://gitlab.innive.com/christenknox36/2726fix-outlook-after-windows-update-issues/-/issues/3) tablet. So figuring that was the same issue here, I did the same thing. I'm also getting Error 29, which the MS support rep couldn't explain to me. I even tried disabling my anti -virus while authenticating, that didn't work. + +Outlook 365 Password Prompt Issue on Windows Desktop + +Microsoft Outlook 2016 and some recent builds of Outlook 2013 are not affected by this issue. Those versions have been updated to prevent the problem that is described in the "Symptoms" section. These versions have the Logon network security setting disabled or removed from the Microsoft Exchange email account [Fix Outlook and Office365 Sync Issues](http://boiler.ttoslinux.org/zoe29x23732362/milton1985/-/issues/1) settings. It requests me to login to my microsoft account. I then approve the login with my authenticator app. Then i get rerouted to the login page again to repeat the process. \ No newline at end of file